what is eConnect®?

Life can be a juggling act. It takes a lot of time and energy to balance work, family and personal issues. eConnect® can help you address these challenges by providing professional consultation and guidance for a wide array of personal and work-related concerns, such as stress, anxiety, family issues, grief, work-life balance, work-related pressures, relationship problems, depression, substance abuse and anger management.

eConnect® is a secure counseling platform that provides confidential technology-based access to licensed behavioral health professionals. eConnect® clinicians are available for 25- or 50-minute video, telephonic or web chat sessions which can be scheduled your convenience between 7:00 a.m. and 7:00 p.m., Central Standard Time, Monday through Friday.

eConnect® participants are eligible for a pre-determined number of video, telephonic or web chat sessions per presenting issue, based on the model selected by your employer, association or university. If your concern is not resolved after the sessions have been exhausted, the eConnect® clinician will coordinate a referral to the most appropriate external resource.

who are the eConnect® clinicians?

Click the button below to watch a short orientation video for the eConnect® platform.

All eConnect® clinicians possess the following minimum credentials and characteristics:

  • Masters or Doctorate degree in a mental health discipline from an accredited university;

  • Average of fifteen (15) years post-graduate experience providing mental health or employee assistance (EAP) services;

  • Professional license(s) that is current, in good standing and issued by the state to practice independently;

  • Board Certified Telemental Health Provider (BC-TMH) accreditation, a nationally-recognized certification that trains clinicians to take the best practices of traditional counseling and adapt them for delivery via electronic means in order to maximize the use of technology-assisted counseling techniques;

  • Ability to collect data, establish facts, define problems and draw valid conclusions during the initial assessment and throughout the course of care.